Accessibility

Accessibility Statement

(Declaración de Accesibilidad)

Picos de Europa Retreat is a private entity committed to making its website accessible, in accordance with Royal Decree 1112/2018, of September 7, on accessibility of websites and mobile applications of the public sector.

This accessibility statement applies to the website www.picosdeeuroparetreat.com.

Compliance Status

This website is partially compliant with RD 1112/2018 due to the exceptions and lack of conformity listed below.

Non-accessible Content

The content listed below is not accessible for the following reasons:

a) Lack of conformity with RD 1112/2018

  • Some audiovisual content may not include audio descriptions or alternative text media [Requirement 1.2.3 – Audio Description or Alternative Media] or pre-recorded audio descriptions [Requirement 1.2.5 – Audio Description (Recorded)].
  • There may be occasional code errors in certain web pages [4.1.1 – Processing].
  • Some user interface components may not be properly labeled [4.1.2 – Name, Role, Value].
  • Currently, there may be no mechanism to skip repetitive content blocks [2.4.1 – Bypass Blocks].
  • Certain non-text elements may lack appropriate alternative descriptions [1.1.1 – Non-text Content].
  • Some elements may not activate properly when using mouse hover or keyboard focus [1.4.13 – Content on Hover or Focus].
  • There may be elements where the keyboard focus is not visually highlighted [2.4.7 – Focus Visible].

b) Disproportionate burden

Not applicable.

c) Content not within the scope of the applicable legislation

Some PDF or office files published before September 20, 2018 may not fully meet all accessibility requirements, although efforts have been made to ensure that most of them do.

Preparation of this Accessibility Statement

This statement was prepared on November 2, 2025.

The method used for preparation was self-assessment conducted by the company itself.

Feedback and Contact Information

You can send communications regarding accessibility requirements (Article 10.2.a of RD 1112/2018), such as:

  • Reporting possible non-compliance by this website.
  • Transmitting other difficulties in accessing content.
  • Making any other queries or suggestions for improvement related to website accessibility.

You can do so via the contact form on this website or by email at info@picosdeeuroparetreat.com.

You may also submit:

  • A complaint regarding compliance with the requirements of RD 1112/2018, or
  • A request for accessible information regarding:
    • Content excluded from the scope of RD 1112/2018 (Article 3.4).
    • Content exempted due to disproportionate burden.

In the request for accessible information, please clearly state the facts, reasons, and request to verify that it is a reasonable and legitimate request.

Enforcement Procedure

If, after submitting a request for accessible information or complaint, it is dismissed or you disagree with the decision, or the response does not meet the requirements of Article 12.5, you may file a formal complaint.

You may also submit a complaint if twenty business days have passed without receiving a response.

Optional Content

This website is designed to allow changes in text size, color, and background using standard browser settings.

If you wish to adjust text size in the main browsers, use the following menus:

  • Internet Explorer, Mozilla Firefox: View > Text Size
  • Opera: View > Zoom
  • Safari: View > Make Text Bigger
  • Chrome: Menu > Zoom

To adjust the entire page:

  • Ctrl + + → Increase
  • Ctrl + – → Decrease
  • Ctrl + 0 → Reset

If you wish to disable style sheets or change text colors, visit WAI: How to Change Text Size or ColorsAttachment.tiff for more information.

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